LinClips gives you multiple ways to collect more customer reviews without making the process complicated. Whether you want to send requests one by one, launch a campaign, display a QR code in-store, or automate outreach for new contacts, LinClips helps you reach customers at the right moment through the right channel.
This guide covers the main ways to request reviews in LinClips, including manual sharing, QR codes, contact management, templates, reminders, quick requests, campaigns, and Auto-Send.
Why use review requests?
Review requests help you turn real customer experiences into public feedback that builds trust, improves local visibility, and strengthens your online reputation. With LinClips, you can manage this from one place and choose the approach that best fits your workflow.
Ways to get reviews in LinClips
Share your review link manually
If you want a simple, flexible way to ask for reviews, you can manually share your review request link. This works well when you want to send requests personally after a successful visit, appointment, or sale.
You can share your link through:
- SMS
- Direct messaging
- Any other channel you use with customers
This option is ideal when you want full control over timing and messaging.
Use a QR code for in-person requests
LinClips can generate a review QR code that customers can scan on the spot. This is useful for face-to-face businesses that want to capture feedback while the experience is still fresh.
Common use cases include:
- Reception desks
- Checkout counters
- Tables, menus, or flyers
- Printed cards and posters
- Kiosk or tablet stations
QR codes make it easy for customers to leave a review without needing you to collect contact details first.
Manage your contacts
To send review requests at scale, you need an organized contact list. LinClips lets you manage customer contacts so you can send requests quickly and keep outreach consistent.
Depending on your setup, contacts can typically be added:
- Individually
- In bulk
- By CSV import
- Through connected workflows or automations
Keeping your contacts clean and up to date helps ensure requests are sent to the right people at the right time.
Create and use templates
Templates help you save time and keep your messaging consistent. Instead of rewriting the same message every time, you can create reusable templates for different channels and situations.
You might create separate templates for:
- First-time customers
- Repeat customers
- Completed jobs or appointments
- Email requests
- SMS requests
- WhatsApp requests
A strong template should be short, friendly, and easy to act on. Ask clearly for feedback and include your review link or button.
Template tips
- Keep messages personal and natural
- Ask soon after a positive experience
- Make the next step obvious
- Avoid overly long SMS messages
- Review WhatsApp templates carefully before using them in live campaigns
If you are sending SMS requests, message length may affect how the message is delivered and billed, so shorter copy is usually better.
Send reminders
Not every customer responds the first time. Reminders help you follow up automatically without having to resend requests manually.
LinClips reminders can help you:
- Increase response rates
- Stay consistent
- Reduce manual follow-up work
- Reach customers who intended to respond but forgot
A good reminder should feel helpful, not pushy. One or two follow-ups is usually enough for most businesses.
Send a quick request
Quick requests are useful when you want to send a review invitation to a single customer right away. This is often the fastest way to act on a positive moment.
Use a quick request when:
- A customer gives great feedback in person
- A job has just been completed
- A support issue has been resolved
- You want to send a request immediately without building a campaign
This is a practical option for daily use and works well for teams who want speed and simplicity.
Launch a campaign
Campaigns are designed for sending review requests to multiple contacts at once. If you want to reach a larger list of customers in a structured way, campaigns give you more control over scale and timing.
Campaigns are useful for:
- Past customer lists
- Seasonal outreach
- Completed service follow-up
- Reactivation efforts
- Multi-location review drives
Before launching a campaign, make sure your contact list is current and that your message matches the audience you are targeting.
Automate requests with Auto-Send
Auto-Send helps you collect reviews consistently by sending requests automatically when new contacts are added or when the correct trigger is met in your workflow. This is one of the easiest ways to keep review generation running in the background.
Auto-Send is best when you want to:
- Reduce manual work
- Send requests at the right time automatically
- Keep a steady flow of reviews coming in
- Standardize review outreach across your team
Important note about Auto-Send
Auto-Send only applies to newly added contacts. If you update your Auto-Send settings, those changes will affect contacts added after the update. Existing contacts will not be resent requests or changed retroactively.
This means you can safely adjust your automation settings without impacting contacts already in your system.
Recommended review request workflow
For most businesses, the best approach is to combine manual and automated methods.
A simple workflow looks like this:
- Add or import customer contacts into LinClips.
- Create channel-specific templates for email, SMS, or WhatsApp.
- Use quick requests for one-off opportunities.
- Set reminders to improve response rates.
- Launch campaigns when you need to reach a larger audience.
- Enable Auto-Send for a more consistent long-term process.
- Use QR codes in physical locations to capture in-person reviews.
This creates a balanced system that supports both immediate requests and ongoing automation.
Best practices for getting more reviews
To improve your results, follow these simple guidelines:
- Ask soon after a positive customer experience
- Keep your message short and clear
- Use the channel your customer is most likely to respond to
- Follow up with reminders when appropriate
- Make leaving a review as easy as possible
- Use QR codes for offline touchpoints
- Let automation handle repeatable tasks
The easier and more timely the process is, the more likely customers are to respond.
Summary
LinClips gives you a complete review request toolkit. You can send requests manually, share QR codes, organize contacts, create reusable templates, send reminders, launch campaigns, and automate outreach with Auto-Send. For the best results, combine quick manual actions with smart automation so review collection becomes a reliable part of your customer journey.
If you want, I can also turn this into a shorter help-center version, a more sales-focused version, or a fully formatted knowledge base article with UI-style section headings and callouts.